HIMANSHU GOEL

Led digital transformation initiatives and product delivery for national skilling programs, driving significant user impact and operational efficiencies.

• Spearheaded the delivery of ₹300 Cr+ national skilling initiatives, directly impacting over 10 million users while maintaining 100% audit compliance.
• Directed the development and rollout of the Skill India Digital Hub (SIDH), integrating five national platforms and streamlining operations by 45%.
• Deployed AI-powered course/job recommendation engines and introduced OpenAI-based multilingual chatbot support, increasing platform engagement by 40% and cutting query response time by 60%.
• Migrated over 20 million records with zero downtime using AI-powered anomaly detection and automated data pipelines, enhancing data trust and system interoperability.
• Reduced operational expenses by 25% through strategic vendor consolidation and workflow automation, while leading cross-functional teams of 60+ members.

Managed the implementation of the Skill India portal, ensuring high-quality delivery and adherence to project timelines and technical standards.

• Led the Skill India portal implementation, overseeing 50+ engineers and ensuring strict SLA adherence and successful User Acceptance Testing (UAT) delivery.
• Coordinated backlog grooming, sprint planning, and comprehensive project reporting using JIRA and OKRs to optimize agile workflows.
• Conducted detailed technical assessments for requirement feasibility and collaborated with architects to drive robust solution design.
• Owned techno-functional documentation, playing a pivotal role in ensuring comprehensive solution design and deployment readiness.

Defined and managed feature roadmaps for digital skilling platforms, significantly reducing time-to-market through agile methodologies.

• Defined and managed comprehensive feature roadmaps for digital skilling platforms, facilitating stakeholder reviews and iteration planning.
• Delivered 20+ features per sprint by working closely with engineering and design leads, ensuring rapid product iteration and quality.
• Reduced time-to-market by 28% through implementing UAT automation and continuous feedback loops, enhancing development efficiency.

Managed the development and launch of multilingual LMS platforms, enhancing learning outcomes and user engagement.

• Launched multilingual, mobile-first LMS platforms that achieved adoption by over 3 million learners.
• Built predictive dashboards and gamified learning modules, boosting course completion rates by 32%.
• Evaluated, procured, and integrated third-party solutions, significantly improving system interoperability and overall learning outcomes.

Analyzed business processes and requirements to support strategic decision-making and project execution.

Supported business operations through data analysis and requirement gathering to enhance system functionalities.

Contributed to business analysis activities, focusing on process improvement and data-driven insights.

Provided analytical support for various projects, aiding in the identification of business opportunities and challenges.

Ensured software quality through rigorous testing and adherence to quality assurance protocols.

Contributed to software development and quality assurance processes, ensuring product reliability.